Graduate Theses & Dissertations

Virtual Voices
A consistent provincial approach to capacity planning for rehabilitative care had been identified as a critical gap in the field of health care in Ontario (Rehabilitative Care Alliance, 2015a). In response, the rehabilitative care alliance (RCA) developed a needs based hip fracture capacity planning canvas together with persons and families. This research utilized computer assisted participation (CAP) to gather additional perspectives from Virtual Voices via an on-line survey. The results of the Virtual Voices survey were compared to Ontario’s RCA hip fracture patient focus group findings. CAP facilitated more voices and more ideas through virtual engagement. The survey method required 97% (10.6 hours) less time than the focus group. The Virtual Voices respondents provided validation of the focus groups’ confirmation of the rehabilitative care needs, locations and most core team members as well as identified new ideas. The results support the implementation of a needs-based capacity plan that enables individualized care planning. This research provides a blueprint for the ongoing engagement of persons and families in the co-creation of a sustainable rehabilitative care system. A dashboard and e-health app would enable ongoing co-design, monitoring and evaluation. Author Keywords: Computer Assisted Participation (CAP), Computer Assisted Survey, Hip Fracture, Rehabilitative Care Needs, Virtual Collaboration, Virtual Engagement

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